DISAPPOINTING. My appointment was at 9.40am but w...

DISAPPOINTING. My appointment was at 9.40am but waited for almost 3 hrs just for an oil change. No message on your website that said Fridays and Saturdays will be a busy days for special services. I am a regular customer at David McDavid Frisco because of your esteemed customer care. Now I have to think!!!. Thanks

Today June 27th 2020. I had fixed an appointment for oil Change at 11.00am. It went great. They followed the social distance and other requirements for COVID-19. The service advisor Derick Heckel was very kind and did let me know the time frame to do the oil change and did delivered my SUV as mentioned time. I do take this time to appreciate him and Honda Frisco.
My last visit was close to a year I last visited Honda Frisco because I was disappointed with their service and gave 3 star.
Now they did a fantastic job. That's why I give them 5 star.