Jade Murphy

Review of Kaisha y South Pool

Use to come here as a child and loved it. Went bac...

Use to come here as a child and loved it. Went back today after 10 years and was very disappointed of all of the young staff who were rude and obnoxious, and I was absolutely disgusted by the way the lifeguards spoke to many of the children really shouting at them. There are ways of communicating to young children and being firm but not shouting in such a terrible tone of voice. Maybe the younger members of staff need to go on a communication course. One ofnyour door staff spoke to my mother he only looked about 12 was shocking, in the way and manner in which he spoke to her. It's such a shame as such a lovely pool and grounds however for me the staff hugely let it down. I wouldn't be surprised if this is the first complaint you've had on this issue. Regards, Jade