Summit Review of Bob Utter Ford
I purchased my first new car from Bob Utter throug...
I purchased my first new car from Bob Utter through a car buying service. I actually spent *less* than 20 minutes at the dealership and drove off with my very first new car. Seriously.
Ryan Hill is superb when it comes to being professional, courteous and keeping me well informed on the process. I actually didn't even do a walk through of the new car. I simply drove to the dealership, did the paperwork and drove right off with the new car simply based on trust! I think the folks working at the dealership at the time, including Ryan were shocked! (In a good way, I hope)
Rick Burkhalter was the person my car buying service had originally dealt with. When I went to pick up the car, Rick wasn't there, but Ryan was, and Ryan pretty much made sure all the things got taken care of and the process was amazingly streamlined. They valued my time and it showed. I had the check ready, and they had the paperwork and the keys ready! The car was parked out front. That is simply top notch service. Chris in financing was so efficient, he did things like it's second nature.
One thing I really liked about the dealership is how their employees are valued and treated. It showed in their professionalism and their drive. This is a family dealership and the management really is doing an outstanding job in retaining their employees. I even drove to the dealership after the first week of having my first new car and they even had the plates ready for me! Ryan put the plates on the car and even gave it a car wash.
If I come across anyone who is in the market for a new car, I'll definitely recommend Bob Utter's dealership in Sherman, Texas.
Ryan, cheers to your continued success.
Rick, you are a seasoned in sales, and hopefully you tutor the next generation working at Bob Utter.
Chris, you are efficient, to the point and respectful. Keep up the drive and energy.
Best wishes!

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