Calling and making an appointment is mostly useles...

Calling and making an appointment is mostly useless. Every time I've had my 4Runner or Camry in for routine maintenance (tire rotate, oil change etc) 1 - 2 hours. I can think of several places I can get the oil changed for less and in less time with the same oil and filter. 1 1/2 hours to rotate tires today with an appointment. Today was the last time I'll take my vehicles to Mike Johnson's for servicing.