Cheri Flounory

Review of Westin New Orleans

Location is very convenient as it is walking dista...

Location is very convenient as it is walking distance to the Quarter as well as other attractions, and there is a street car stop right outside the mall entrance to reach attractions further out. Upon first glance, the interior is quite nice until you get to your room and see the minor flaws that accompany a hotel in this price range such as dirt or rust stains in the carpet, a couple stains on the comforter, etc. Overall, for the price I was fairly satisfied with things as the room was clean and well laid out....until I went to use the business center. First off, I've never encountered a business center in a hotel that you had to pay to use. Then, after having paid $7 (for the first 10 minutes of use on the computer before you even start printing) I was not able to print because the printer would not connect to the network. There were other sheets of paper by the printer where others had tried unsuccessfully to print. There was a phone in there to call tech support, but it did not connect to anyone. I called the front desk on my cell phone and the young lady said she would call someone to come up there. After waiting 10 minutes, we went to the front desk and the young lady (Charielle Steele) was very helpful and printed our boarding passes for us. Would I stay there again? Because my expectations are kind of low for them, I may strictly because of the location, but I would look for others first.