Review of Oakland Marriott City Center, Oakland Convention Center and Courtyard Oakland Downtown | When I checked in this hotel, the front desk told ...

4 years ago

When I checked in this hotel, the front desk told ...

When I checked in this hotel, the front desk told me we have free room wifi by this morning.But my credit card has been deducted $14.95 by this evening.I asked my bank actually this amount from this Marriott hotel right away. I was confused with this amount to ask front desk how they came up this fee. This Marriott was not informed me to charge this room Wifi fee before.Coz I haven t any consumption in this hotel, except for deposit they charged it. I am so disappointed with this. I really don t know why?! I stayed in other Oakland courtyard hotel yesterday for 2 nights, I have free room WiFi during these days.Right now every hotel has free room wifi in around world. Why this hotel has been charged it.