Patty Zaza

Review of Donegal insurance group

When my 92 yr old mother had roof damage from a st...

When my 92 yr old mother had roof damage from a storm two years ago, John the adjuster came within two days, contacted the roofer and communicated with the roofing company until the job was completed, even offering more coverage when the roofer found an unexpected expense.
This February my mother had fumes and smoke from her chimney and we weren't sure if Donegal should be called. John again was our adjuster and he came the next day to evaluate the situation. He even got his own chimney guy to evaluate her chimney flue and furnace flue for any hazardous situation. Both the chimney company and John were very kind and informative to me and my mother and concerned over the risks to her health. An expert report was sent to me so I would know what kind of changes we needed to make. Donegal and their adjuster John was quick to respond, very professional and kind and was able to cover for smoke damage.. I would recommend this company to provide homeowners insurance to any of my friends .