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Unhelpful night staff! Booked a last minute room a...

Unhelpful night staff! Booked a last minute room a few hours before a late night arrival. Looked specifically for a hotel that had a king bed room type. This was one of the places that had multiple types of king bed rooms. Confirmed the reservation and check-in online immediately. Arrive at the hotel at 1:30 AM and the person at the front desk hands me a pre-made key to a room. Once I get in to the room I see that he gave me a room with two double beds, he did not mention anything when he handed me the key. When I approached the front desk, the response was It s the same price for double beds and we only have so many king beds . Checking online, the app was still showing availability for King rooms but the person was not going to budge. I have elite status with both Marriott and Hilton and this was very disappointing with Marriott. Avoid this property!

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