I checked in through the app and like usual I requ...

I checked in through the app and like usual I requested a late check out for today. At 12:05, a man barges into my room saying you have to check out. I was in bed as he had just woken me up. I told him I have as late check out. He looked at his paper and said it doesn't say here. This was the first time this has happened to me at any hotel.