Just a less than pleasant stay, the hallway looked...

Just a less than pleasant stay, the hallway looked dingy and worn out. Room configuration was weird- towel hook behind door so when getting out of shower could not reach towel, paint peeling on door caused it to stick shut forcing us to have to jerk it just to get open. No room service menu in room & when went to the front desk to obtain one- told to go ask the bartender ... no customers at front desk but ok I will go ask bartender who by the way had a FULL bar... why aren t you doing this? Normally Omni has it going on-