3 years ago

First off never book through ZenHotels or any 3rd ...

First off never book through ZenHotels or any 3rd party booking site. If you do this hotel will put you on one of the lower levels on the South Side of the hotel. This is the old part of the hotel and they put all the people who book on other sides there on the same floor like corralled cattle.

I paid $200 for a room for my spouse and I. When we arrived we were told our room came with two double beds. I said we didn't need two beds and asked for a room with one bed and the guy said it would cost $40 extra. When we got to our room it was one of those joining rooms that have a door that connects to the room next to us. It resulted in us being able to hear word for word the conversations between the man and woman in the room next to us as well as their TV late into the night.

On top of all this you will have to pay a $25 resort fee... and $34 for parking.

Ask me if paying nearly $300 for one night in this hotel was worth it?

You try to get out and support businesses and restaurants during this difficult time and to have a hotel suck everything they can from you without even making sure you enjoy your stay is absolutely ridiculous. I feel no compassion for these people. Shame on all of you.

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