Vik Bronfer

Review of Marquis Companies

ABSURD, HYPOCRISY,OUTRAGE!

ABSURD, HYPOCRISY,OUTRAGE!
My father was a resident in one of Marquis long term care facilities. I could talk now about negligence that took place and errors that were made during his stay. It was nightmare, at times, but I would like to share my thoughts and my dad's experience regarding so called " restraints" that Marquis insists on not using. When my dad arrived in the facility after the horrible stroke, I discovered that his bed did not have the railing. I was explained that railings are considered restraint and it is against company's policies. Since my father could not make decisions, I suggested that I will sign any paperwork that releases Marquis from any responsibility regarding installation of railings and anything that can happen ( see the title of my review). I received the negative answer. Result: my father fell out of bed few times. Is it better for residents to fall out of bed and potentially to hurt themselves or even to die or is it better to have railings which may prevent these complications? ( Refer to the title of my review). The second experience with " restraints" it was when my father needed supplemental oxygen. It is known that patients with stroke dementia try to take off nasal canulas. The MD in the hospital recommended to use a medical mitten that prevents a patient to use his or her fingers. Again, Marquis refused doctors recommendations ( see the title of my review). My father ended up in ER because of this.
How come hospitals ( Providence) and other care companies use all the above mentioned so called restraints, but Marquis does not. I was told by one of the Marquis directors of operations that Marquis follows the federal and state guidelines on restraints. So then somebody does not? I am confused. There is no logic and common sense in it. Isn't it the same state and country? In my opinion and many peoples' with whom I shared my " pleasant" experiences with Marquis it is Absurd, Hypocrisy and Outrage.