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Sharon Dawson

4 years ago

Do not use this company. We have just returned fro...

Do not use this company. We have just returned from the Dominican Republic and had booked 4 trips with Nexus. The first trip, our names were not on the list (even though we had booked weeks in advance), so we spent an anxious 10/15 minutes waiting until the driver made phone calls to sort it out. The next trip was cancelled on the morning of the tour and we were told we could rebook for the next day. The third tour was completely cancelled. I have spent hours, both on holiday and since I have returned trying to sort out the problems not to.mention the stress and wasted time on our holiday. I hope this review prevents another family from having to endure the upset which which we experienced on holiday.

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