Travis Leonard

Review of North Carolina Dermatology Ass...

1. On calling the office to schedule an appointmen...

1. On calling the office to schedule an appointment, I noticed the receptionist spoke broken English, and had a hard time waiting for me to finish speaking.

2. I arrived 25 minutes before my appointment, and was not seen until 20 minutes after my time, classically watching patients that arrive after me leave before I've even left the waiting room.

3. I knew what was wrong, and asked for a specific treatment that has worked for my family, which the doctor promptly denied. She instead "prescribed" some unrelated product, not even medication, that I have to have mailed to me to treat a BACTERIAL INFECTION.

4. I say "prescribed" because she ticked a box on a pamphlet and told me to have a nice day.

5. The infection has grown worse to the point where I can not work a full shift... Expected from applying such a product to a bacterial infection (Just give my my antibiotics I asked for).

6. The doctor was obviously grossed out by the area of my body the infection lies in. Don't be a dermatologist if external anatomy of any sort is gross to you.

7. Maybe the worst of all, turns out the office did not send my insurance information along with the notification of my prescription to the pharma company. This led to the request being ignored. I am a week past my appt., and will now wait up to 2 more weeks to receive my redundant, mail-order glorified baby wipes.

8. Upon calling to try and sort through these issues, I was met with an unprofessional tone, and the person on the other end even told me that what I had was not a bacterial infection... 5 seconds ... "Oh wait, it is. No, I don't know why there isn't an antibiotic listed... hmm have a nice day, CLICK."

OVERALL: The staff here are not listening to a word you are saying. The placement of profit over health is baffling to me. If a patient knows what is wrong and this diagnosis is preferred, at least some weight should be placed on the wishes of the patient, not the pharma rep you have to keep happy. Unprofessional in every sense, from phone to front desk to doctor, and don't even get me started on personal treatment or record keeping.