We purchased a year of services and are very disap...

We purchased a year of services and are very disappointed with the fact that Lightspeed is unable to update our CSV files with critical updated pricing. We are told that it can take up to 3 weeks for updates to happen. We have contacted support regarding this problem and have yet to hear a response and have been completely ignored. We are now regretting committing to a year and will be exploring alternatives after services expire.