Talia Green

Review of I Am Sound

I have the Troubador headphones and one ear cushio...

I have the Troubador headphones and one ear cushion tore off the headphones (this has happened before, so there is some weakness on the part of the cushion). I am well outside of the one year warranty period. When I tried to buy a replacement cushion, I was told they don t sell them, nor will they comp one. That my only option is to buy new headphones! So I have to throw away $200 headphones because a $1 ear cushion is unusable? Beyond my own frustration with having to toss relatively expensive headphones, it just feels so wasteful. Some tree gave its life. I m so bummed and so burned on this company. The cherry on top of the waste sundae was how little the rep cared/tried to help. Sorry you feel this way but... This company pretends to care but they don t.