Worst experience, ever. Great activities but the p...

Worst experience, ever. Great activities but the people who work here are rude and obnoxious. (I had surgery 2 weeks ago and I have a limp) my husband and I brought our 2 kids here today. I asked 3 people about the "shuttle" and they had no idea. They ALL said "I don't know" . Fine, so when I eventually did get on the shuttle to go up a big hill with my daughter-at the top my husband was waiting with my son. So, as we are getting off the shuttle my husband asks the driver of the shuttle "is this where the shuttle to the bobsled is?" The driver screams at him "WELL ITS NOT going to sit here and wait FOR YOU!!"
Are you kidding me? What is wrong with these people??? I went inside to see if I could talk to someone, a manager or something, about all the employees confusion about the shuttle. The first person I encountered at the desk (after I told him the problem) says "what are you trying to accomplish by telling me this? " oh my goodness. Needless to say, I talked to 2 more people who gave me all these excuses about why nobody knows what is going on with the shuttle. 1.) the employees are all in high school. 2.) this is a walking park 3.) shuttles are used for private events. Etc and so on. The Welcome Center where you BUY the tickets, the staff is dreadful. When I talked to the last person, who was presumably the manager, when I realized I wasn't getting anywhere I said "if you were me, would you feel ANY better after this conversation?" He just stared at me so I said "I don't feel any better about this situation after having talked to you" so he smiles and says "THATS OKAY!!!!!!" So, I walked away with my 4 year old. Is that any way to treat/talk to someone, much LESS a paying customer with an obvious limp. I'll review them as much as I can so that people know when they go there. DONT ASK about the shuttle or you will regret it!!!