Paula Richard

Review of Dr. Larry Suher and Associates

I had a crown put on In August 2020. I had problem...

I had a crown put on In August 2020. I had problems with pain in December 2020 the only thing they did was file it down. A week later the crown fell out with the whole tooth. I was left with a small stub at my gum line. Now I need to get an implant and every dentist I talked to said they should refund what the insurance and I paid for the crown. I have been calling for months now and billing person is not there all the time she left a message once I called right back but she was not working that day. I finally called again today and she did call back. But they refuse to refund my money. I had my teeth cleaned and x-rays just like the warranty stated. A crown should last longer than 6 months. Warranty does not mean anything there. They could have gotten me in this week but would not cause they get out of the warranty if DR. Retires which he is on Thursday. If they were a reputable company they would have refunded the money that was paid.