I had already purchased headstones for my Dad and ...

I had already purchased headstones for my Dad and my brother from Norman's in 2011 and 2012. The people were very nice. However, I had not met Juli on those occasions. When I lost my son in April 2018, walked up to Norman's, Julie came out greeting with such a gentle approach. She helped us with the most beautiful headstone, she was very sympathetic and understanding on our needs in such a most difficult time. She truly made us feel comfortable and provided a soothing atmosphere. I Thank her deeply for all her help.