T

Tanya Gatlin

4 years ago

My daughter ordered a cake for her baby shower her...

My daughter ordered a cake for her baby shower here. The day it was due to be ready, I stopped in to pick up the cake (on the way to the shower in Galveston), the cake was no where to be found. Thankfully the manager(?) came out and told me there was a mixup, and he could have the cake ready in an hour--meaning I'd have to drive back over and try to find parking in an already over crowded parking lot. I was fully dressed for the babyshower and it was HOT and MUGGY outside. I was not happy.

Although the cake was indeed ready in an hour there were a couple things that caused more frustration.

1. He called my daughter to ask her specifications for the cake. This caused her to call me in a frenzy. She's 9 months pregnant. Although I did not tell him not to call, I did not think he would need to--as he told me he had everything he needed.

2. The cake was not exactly what she ordered. The cake itself was just vanilla and not almond flavor. She also had to compromise on the colors.

3. Even with all the challenges, we still had to pay $150 dollars for the nine inch round cake and were not offered any discounts or incentives for our troubles. (The cake had already been secured with a deposit).

4. The cake tasted great, but the next day several of us had upset stomachs. We figured out it was the cake a day or so after when one or two of us had more of the cake.

5. Parking was a nightmare for me.

This was our experience, and unfortunately we more than likely will not use this bakery in the future.

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