The physicians at UConn Health are excellent. This...

The physicians at UConn Health are excellent. This 1 Star review is for UConn Health's new outpatient pavilion facility. UConn Health has relocated many of the University Physicians group of doctors into this new pavilion with parking now at Garage 1. With this change, patients are now being required to pay for parking. While the rates are reasonable - $1 an hour - the payment process requires the use of an automated pay station. These APS are only available in English - I wonder if UConn Health will provide interpretors for their non-English patients? When exiting the garage the signage is for "credit card and monthly pass" - however this gate is where the average, now paying patient has to go and submit their parking ticket into to the kiosk for the lift gate to operate. With UConn Health's competitors offering free or validated parking, one wonders how many patients will opt to go elsewhere? Physicians do not have the ability to validate parking - even if they are delayed in seeing the patient past the appointment time resulting double the parking fee; and they too are against patients having to pay for parking. So if patients want to truly make their voices heard, then fill out the follow up Press-Ganey survey with appropriate comments - - patient satisfaction is a measurable attribute which is report to HSS. Also leave reviews on social channels such as Google.