We booked the Sofitel because we had previously st...

We booked the Sofitel because we had previously stayed at the Sofitel in Auckland and enjoyed the luxury. We stayed at the Sofitel in Denerau and were extremely disappointed with the room. The bathroom was very tired with black mold on the grout between the tiles and the enamel had worn off the bath leaving a sandpaper type surface., making bathing uncomfortable. Our welcome for being an Accor member was a side plate with two small slices of Pineapple, one slice of kiwifruit which was then cut in half, two slivers of paw paw and half an orange. This was delivered to our room covered in plastic wrap.