The room was nice, but the soundproofing is so poo...

The room was nice, but the soundproofing is so poor that you can hear every passing car, so I decided not to book this hotel again.
The hammer: In addition to the correct payment, the hotel debited an amount of EUR 150.45 from my credit card. Quite a few emails from me did not result in a refund for the unjustified debit from my credit card. The hotel then stopped contact.
I had to call in the fraud department of my credit card provider, let's see if I can get the money back in a timely manner. Never again this hotel!