MEIR Y

Review of Travel Service / SmartWings

On TVS 1286 (QS 1286) flight from PRG to TLV on 14...

On TVS 1286 (QS 1286) flight from PRG to TLV on 14.10.17 we, a group of 4, were the first to check in. The lady at the airport who did the chk in for us, assigned us to seats in row 27, saying that (a) this is an exit row; (b) the seats are reclinable. This was her respinse to direct questions.
All her words were a manisfest LIE. We were not in an exit row and the seats were not reclinable.
It is a shame for a carrier to employ such empolyees.
Be aware that rows 16 & 27 on the 737-900 are not exit and not reclinable.
Travel with this company is at your risk.
Dr Peter ujan - the commercial director of Smart Wings: I despise you for being a part of such a horrible company.