AJ Yearby

Review of Gwinnett Place Honda

After having multiple conversations with the sales...

After having multiple conversations with the sales associate and sales manager, I drove 4 hours to Duluth, Georgia from Fort Stewart, Georgia. I was promised on the phone they would match the trade in allowance from another dealer and I emailed them the paperwork to verify we were all on the same page. Jayson, the sales associate did a good job and I have no complaints with his performance but Gwinnett Place Honda has seedy business practices and I WOULD NOT RECOMMEND ANYONE venture to this location. After waiting for a hour one of the sales managers come out to speak with us and offers me $4000.00 below what we had already spoke about for my car. Then says he never spoke to me, that they have three (3) managers all named Joseph at the location. I asked to speak to the correct Joseph and showed him the email correspondence, all he would do is offer to increase the value $500. I wanted to know why we couldn't speak to the original Joseph and his reply was, "I'll put $2000 more on this paper, will that make you happy?". I asked him if that is how he does business and told them he was still $2000 short. I drove 4 hours with my young child and 62 year old mother to this dealership, only to be lied to, cheated out of 9 hours of time the day after Christmas. This type of disgusting business atomosphere is why car buying has such a negative reputation.