Michael Klamo

Review of First Bank Center

Never going to an event here again! Absolutely ter...

Never going to an event here again! Absolutely terrible experience getting inside. Got there with plenty of time to spare, joined one of the two massive lines heading in to see the show, got to the front and was told my on-call tickets had to be picked up at the other end of the building. Went back, joined the other (even LONGER) line, got to the front and was told I was directed to the wrong place. Had to leave the line, go outside and pick up my tickets and then could not rejoin the line despite having waited through two already. Thankfully a very nice couple allowed us to join them in line so we wouldn't have to go through it a third time! Thankfully, despite the fact that the show was slated for 8pm and we finally got in at 8:15, we were actually early and the show did not start for a while due to approx. 50% of the audience still lined up and coming in the doors.

The whole situation wouldn't have been so bad if there had been at least some signage or event organizers informing people where you go to pick up on-call tickets or what the multiple lines were for, or if the website had stated this info, or even if any of the THREE emails I got from them had any info on that! Anything would have been better than having to go through an entire line only to be directed away once you reached the front. Not to mention some info on the cluster f**k parking situation would also have been nice. After all of that stress, at least the show was a lot of fun, but if I can help it I will never come back to this venue!