Taha Ramy

Review of Flight Network

DO NOT TRUST OR BUY FROM THIS COMPANY. This is a s...

DO NOT TRUST OR BUY FROM THIS COMPANY. This is a scamming company that firstly, is very unprofessional, and secondly, will overcharge you and steal your money.

My fiance and I bought tickets on separate cards through their website, and we did not get a confirmation email for a few hours, so we decided to call them to check if we have our tickets or not; my fiance was actually sent an email saying that there was an issue and that she should call. When she spoke to them, they told her that unfortunately the price of the flight had gone up and that she would have to pay more, EVEN THOUGH THE PRICE ON THEIR WEBSITE WAS STILL THE SAME. She refused, and then the representative retracted his statement, and told her that she would get her confirmation soon. When I called, they didn't even bother mentioning "price has gone up" scheme, and just told me that I would get a confirmation in the next hour or so. After a while, we received the confirmation, but SHE WAS DOUBLE CHARGED FOR THE FLIGHT, EVEN THOUGH SHE RECEIVED ONE TICKET, AND I GOT CHARGED AN EXTRA $30 FOR NO REASON WHATSOEVER.

They only have call centers in India, and not in Canada, (which should scream SCAM), and when we called OVER A MONTH AGO, we were told that we would receive a refund in 4 weeks, AND WE ARE STILL WAITING.

I am disappointed that this is a Canadian company, these people don't have any ethics. I will be escalating my response soon, if we don't receive our money back.

DO NOT TRUST THEM WITH YOUR CREDIT CARDS.