Well, I didn't want to do this.

Well, I didn't want to do this.
I really wanted to give them another chance, but they got it wrong again.

Way back when my vehicle had only 66k miles , I came in for transmission flush. I got a call while the vehicle was in the shop and they told me that my transmission has an excessive fluid leak. When I arrived to the shop I asked the manager about my options and he said I need a new transmission. So I asked if I can look at the Leake, I found out it wasn't a trans fluid, but an engine oil that drips out off of the filter (which sits upside down in these vehicles) during oil changes. When I said that, the technician just looked at me with wide opened eyes and couldn't say a word.
The second time I came in with a recall letter and they told me the part is not in stock and they will call when it arrives. No calls what so ever until that part failed and I had to call them for a new appointment which was Today.
First of all, this is a recall repair, so no diagnostic is involved. Customers should have wait time expectations. Nope, not on their page.
Two hours for a switch change that been held in place by one bolt?! plus latch lubrication. It's okay.
When repair is done I asked the representative (Aal), who was really great handling my call and setting up the appointment, hence I put the two stars, I asked him if I can talk to the Tech who did my repair. First he denied my request and then(under pressure) Aal agreed to go in and check his availability.
Of course as you would expect, he came out saying that the tech is busy and can't come out to talk or answer my question. He gave me an option though, he can write a new ticket so they can look at the vehicle again and he didn't forget to mention the price of that new ticket.
Well, would that answer my question?!

KIA makes good cars,, but they need to read these reviews so the services their dealers provide can match up with that goodness.
One of the salesmen was asking if I'm interested in a new car. Well if it doesn't need a dealer service, maybe.