Cameron Sampson

Review of United States Department of St...

They are completely useless. We needed a letter of...

They are completely useless. We needed a letter of transportation due to a mishap, and they brushed us off telling us to request for an appointment online and to look online for the necessary documentation. I told them this wasn't a situation where we could be stuck in a country for two extra weeks waiting for our appointment.

The person replied that there should be available slots the next business day. I checked online and of course there wasn't. The other people from the embassy and (add in the consulate in Barcelona) didn't even know how to resolve the issue.

Hello? the solution would be the same situation if any tourist had their passport or green card stolen by your famous thieves that reside in your country.

If you have a serious visa issue, forget about it or demand to talk to an American in the office if at all possible.