Charise Hughes

Review of Northwest Jeep

Wow, we just accepted and made a deal with our sal...

Wow, we just accepted and made a deal with our salesman. We submitted an offer which was accepted by the manager. We were out celebrating the purchase of our new vehicle and our salesman came out to tell us the other manager would not honor the deal. Bad business ethics! Very disappointed about our experience! I hope this review will encourage others to do business elsewhere, at a place where promises are kept and customer care is valued.

Amendment: We realize this situation was out of our salesman s control and the responsibility for the situation lies solely with management. I spoke with management again directly and gave them the opportunity to correct their mistake, which they unapologetically refused.