I sent an email to representative Pav regarding an...

I sent an email to representative Pav regarding an enquiry about a shock and spring setup for my vehicle. After declining the offer to use their flagship coilovers, I never heard from them again.

I went and made a comment on Facebook regarding the issue. Instead of contacting me to resolve or explain they simply deleted the comment. You can't leave a review for the business on their Facebook page.

If I was contacted and told that the product was unavailable I would have been satisfied. But now I will actively be sharing my experience.

I would like to note I can't comment on workmanship as I didn't get that far into the process. It's simply a mismanagement of a simple enquiry.

Cheers.