The service at this place is HORRIBLE!!! I have co...

The service at this place is HORRIBLE!!! I have continuously brought my car here for numerous services and have spent A LOT of money here and not once have a gotten my car back with the initial problem totally resolved... EVERYTIME I get my car back (mind you after waiting for weeks sometimes a month at a time) it s ALWAYS a new problem that costs me at least $1000... This is the last straw!!! BMW has had my car for over a month this last time for an oil leak that I thought I had already repaired but NO this time it was the lower pan that was leaking ($2500) so I fixed it, got my car back and the VERY NEXT DAY a message comes on in my car reading engine temp high please drive moderately I immediately called Tim my service provider and he told me to bring it in... I dropped my car off yesterday morning at approximately 8:30 am it is now 11:00 am the next day and I call and they tell me that my car will not be looked at today because Tim is out of the office...???? Really??? Like y all didn t have my car for over A MONTH ALREADY!!!! I m beyond upset and frustrated with this service department I really feel like they have people working on cars that has no clue what they are doing or are just not doing what they are suppose to be doing... it s no way that everytime I get my car back it s always a problem that wasn t there before I dropped it off to be repaired!!! HORRIBLE SERVICE