Amanda Anderson

Review of Furnitureland South, Inc

We bought a bedroom set, Couch and loveseat in jun...

We bought a bedroom set, Couch and loveseat in june of 2016. We saw the bedroom set in the outlet store but it was sold. Our sales lady said she was able to get the bedroom set for the same price. (Should've been a red flag since it came from the outlet but we were excited) We get the phone call to pay for the order for delivery, but it was just the couch and loveseat. Well come to find out our bedroom set was on backordrr until October of 2016. We decided to stay with it since we couldn't move into our house until September. We call back in august to add the delivery date and it was put on back order until November. Not once were we ever informed it was on backorder. Not even when we ordered it. So delivery day comes for the bedroom set and we are missing the chest. Come to find out they never ordered the chest. The customer service was horrible throughout this whole process. They always called the wrong number (aka our parents) even though we have given our number multiple times. We were also supposed to receive a Wells Fargo rebate. We call last week staying we have not received it. The sales lady called of course the wrong number again and says sorry there is no rebate anymore. This was one of the worst customer service experience we have never had. We will never refer anyone here.