Marissa C

Review of Hotel ICON, Autograph Collecti...

We loved the layout and decor. Really enjoyed the ...

We loved the layout and decor. Really enjoyed the history of the hotel. I did not like that we have to go to the bar for ice. However, we were able to call for ice and someone would gladly deliver. Guest services, valet and concierge were top notch. I left my makeup case in my car,, concierge gladly brought it to me. Valet was patient and moved my car to a place where I could organize our things. But Sergio!! Sergio was my favorite. After a night out, Sergio was able to recommend food options that would deliver late. He even sent them up to our room at our request. He was so helpful and bubbling with personality. Thank you for excellent service.