April Kolakovich -Osen

Review of Detroit Medical Center

My surgeon and his team were awesome!!!

My surgeon and his team were awesome!!!
Except for 1 or 2 staff on the floor after my surgery I have NEVER BEEN TREATED SO BADLY. You would be shocked at what was done to me. One example is, I was put in a reclining chair next to my bed (this was the day after my spinal surgery on my neck (c3-c7) . I had been vomiting still and because I was in so much pain that I was not able to obey their order to walk the hall more so she put me in the chair and told me I had to sit in it for 1 hour. She made it recline so I could not get out of it and left for about a hour. In the meantime even though I have a neck brace on it hurt sooooo bad to be in there and I started to get vomit coming up and I couldn't sit up or turn on my side so I wouldn't choke on my vomit. I pushed the call button and they ask over the speaker what I want, well I'm panicking because of obvious reasons and still no Nurse. I ring the button AGAIN, and just another repeat of the above action (nothing). Ok now I'm really starting to panic, I ring the button AGAIN. Finally I get what I thought was someone to help me and guess what she did? She made sure I knew who was boss and unless I settled down she was just gonna stand there, and I know the first 2 times when I said to her I need to be sat up straight so I don't choke on my vomit that she most definitely could understand, on the 3rd time I was probably not as understandable but she had to see the panic in my eyes. She seriously kept just standing there.
2.
Also I had to call one girl out on her attitude and a lie I caught her in concerning my pain medicine and when she told me I was due for it again and when it was that time I rang for them to bring it to me and it ended up being so late because I believe because I called her out in front of her friends that were there and heard it all.

At one point my pain medicine was 1 1/2 hours late.

I'm sure I probably shouldn't be posting even just these couple things because now they got a heads up about some of what I've been through. Oh well, I just really hope this can help any other people from going through this. AND trust me there is more but I think you all get the idea.

I was treated so badly that even though I was NOWHERE READY TO GO HOME, I WENT HOME AS SOON AS THE DRAINAGE TUBE WAS OUT. AND I CRIED WHILE TELLING MY NIECE ABOUT WHAT THEY DID TO ME. I still can't get it out of my mind . If I had the time and energy to tell you all the rest I would.