Marizane Matthysen

Review of Radisson Hotel and Convention ...

This place will never see me again. After having t...

This place will never see me again. After having to move hotels 9pm at night when the power went out, with a baby, we booked on expedia, just to hear when we arrived that there isnt a room available and they would try to make a plan. Got a room, i asked for a crib since my baby started rolling off the bed. 2hours later i still hadnt received anything, there was also a loud noise like the water system was going to burst through the wLls every time someone in another room opens the water. I called reception told them to leave the crib since my son already fell asleep, they sent a maintence guy who couldnt believe the noise, he wanted us to move but it was to my understanding that there werent rooms available and i wasnt going to wake my baby up pack everything AGAIN and move just to find the next room probably worse. The mattress was such a poor quality your butt was higher then your head, my child woke up every 15mins from the noise aswell as i, so 3hours of sleep was all we got! When i laid a complaint the next morning they didnt even offer to refund our money back, just said heres breakfast and sorry. Breakfast isnt going to give me back the sleep i lost before our 6hour drive back home. I could have paid half that price and still slept in a quiter and more comfortable place in a motel! Waste of money!!