Slow responses to the dealership doing the repair,...

Slow responses to the dealership doing the repair, them not wanting to pay for all of the hours needed to complete the repair and not covering a part needed for a covered repair. I spent more on the rental car than I saved by having this warranty. Shame on me for not doing any due diligence prior to purchasing their warranty, lesson learned. I certainly would never use this company again and would suggest no one use them. The rating they have is for good reason and should be lower than it is!