Cemile Aydugmus-Fox

Review of Shepway District Council

The council service is useless. They do not do the...

The council service is useless. They do not do their duties. Rubbish collection is zero. They have not been collecting rubbish, because the purple bin has plastic bags in it which contains plastics bottles in them. When you complain they say there is a plastic bag in it we cannot collect them. In theory, how can it be possible or acceptable for an elderly person to go out each time they finish a plastic bottle in order to place it in the bin all the time, realistically you collect all the bottles in one recyclable bag, then you throw them collectively in the bin. Similarly to black bins, we collect them in the kitchen bin and we put them in the rubbish. There is no logic, nor help willing to be given, yet there is a constant encouragement to recycle , ironically however this is more discouraging than encouraging and I am not surprised if individuals choose not to recycle due to the poor attitude the council members of staff uphold.