Jayne Miles

Review of Waterloo Care Home

My mother has been in Waterloo since January 2020....

My mother has been in Waterloo since January 2020. It was a very difficult decision that we had to make for mum. But she has improved so much with wonderful care and the staff have been so brilliant in such a tough time. We feel they are open and honest and an extension to our family. Through lockdown she has had far more social interaction than would have been possible at home. We been able to visit and FaceTime which has been invaluable.
We are very grateful for all the care staff.