Nate Welsh

Review of Jones Junction

Toyota experience:

Toyota experience:
Dishonest. Regularly tell me things "need" to be fixed based on the mileage of the car but claim they had someone look at it. Every time I go to 2 different 3rd party garages they inform me that Jones elaborated or completely fabricated the issues. Sometimes they are legitimate but several times they have completely lied.

Staff is usually friendly and polite and the place is always very clean. Jones for a Lifetime and Dr Jones are good programs. Until you realize the reason those services are free is because they rip you off whenever possible on regular maintenance items.

Subaru experience:
These folks are awesome. What a difference it makes driving half a mile down the road. Great customer service, clean facility, honest service. Within the Jones network, we will ONLY buy at Jones Subaru