Ryan Schlueter Review of Jack Schmitt Ford Lincoln
The car was bought at Jack Schmitt Ford. It was bo...
The car was bought at Jack Schmitt Ford. It was bought with a three month or three thousand mile warranty. The salesman said that the car was checked out by their mechanics and was in good condition. After the papers were signed we left the dealer. After going about five miles down the highway the check engine service light came on and the car would not shift correctly. A call was made to the dealer and an appointment was made to bring the car in for service. The car was taken to the dealer on 8/3/2013 and left for service. After a day they called and said that they were going to replace some sensors on the car and they would have to order the sensors. They said that they could not fix it untill Monday the 9th. of September. Ryan needed his car to get back and forth to work over the weekend. We went to pickup the car today, 9/5/2013. After leaving the dealer the car did not shift correctly and when the break was applied the oil sensor light came on. We went directly back to the dealer and checked the oil level and found nothing on the dip stick. The car is still sitting on the dealer lot. The car had used at least one and one half to two quarts of oil in just over five hundred miles. On the same note, when the car was started in the morning at least four or five times there was a big cloud of smoke that came out of the exhaust pipe. Ryan stated it was so bad he could not see to back out of the driveway. Ryan and myself feel that the car was not checked out and that they just wanted to get the car off of the lot. We both know that a car should not use that much oil in such a short time. A small amount between oil changes would have been acceptable but it is definetly consuming way more than an average used car. The car cost over seven thousand dollars and it should work better than it has with no problems for such a short time. The solution would be to replace the motor and fix the transmisstion. A gentleman in a white shirt came out of the dealership and informed us that this was not f*&%^ Walmart and we were not getting our money back. He said that we might have damaged the vechile but he was not accusing us of anything. ryan promptly pulled out his phone to record the conversation and the man said were done here and went inside the dealership.
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