Toni Frehner

Review of Mark Miller Toyota

These guys are amazing! Bruce Belliston is the man...

These guys are amazing! Bruce Belliston is the man. Admittedly, I know very little about the mechanics of my vehicle. Making me an easy target for selling parts and services I don't need! In a single conversation with Bruce, he explained to me what my car needed and kept it all in my price range. I was able to gain trust with him and that's huge for me! Every other dealership would try and convince me that I needed all new filters every oil change, diagnostic runs on problems that didn't even exist, etc. It's just exhausting and financially draining! So it was such an amazing breathe of fresh air to have someone who actually wanted to help me and my wallet.

Excellent customer service. Everything was done at the quoted time which I know is tough on a Saturday. Not to mention the free drinks and car wash! Everyone else involved, the cashier the other attendants were awesome.

If anything, I would suggest making an appointment online for your service. I did that and it seemed like it played a big role in my success. Even for a express oil change- it's probably a good idea to let them know you are coming.

I won't be taking my 4Runner to any other dealer now. This is it.