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Review of UC Irvine Health

I come into the ER at 10:30am on a Wednesday Morni...

I come into the ER at 10:30am on a Wednesday Morning there was hardly anyone there another women came into the ER at the same time we checked in myself having horrible pain on my right side and the other land same thing I didn't get my CT Scan until 2 pm the other lady was still waiting to be seen it was now 4 pm and this women is in horrible pain and hasn't been helped I was pissed at the hospital staff was treating her so I called Patient Relations I told the girl who I spoke to I wanted a staff member to come over and find out why this women hasn't been helped then the head nurse comes up to me and starts asking me did I just call and complaint I told her no then she says is your name Aurora Loya then the other nurse says yes you are she trys to act like I was asking if I was going to be seen. Then she says show me the women who complain then the nurse goes and starts yelling talking to the women and says how can I help you didn't you just call the customer service complaining about not being helped. Then she goes on about how the hospital staff is so busy ect . I understand if a hospital gets busy but you don't go and ignore a person who has been waiting to be seen and is in horrible pain this hospital staff needs to start treating people with some respect and not yell at them because they need to be seen another thing I noticed is that a staff member was yelling at a women who was getting a ct scan and the lady was screaming in horrible pain the nurse was yelling at her saying stop that . It seems like there is abuse going on in the hospital with the staff members