Kristin Bailey

Review of Grand Summit Hotel

The hotel is beautiful and the staff is wonderful....

The hotel is beautiful and the staff is wonderful. If you re not planning on sleeping, this is a wonderful place to stay. If you re planning on sleeping, be forewarned that the beds are terrible. Worst night of sleep ever. The front desk staff helped us switch rooms, which helped slightly, but they said that all of the beds are the about the same. They re super soft and there are deep sink holes where previous people have slept. If you try to sleep to the side of the sink holes you gradually slide back in. Back pain, neck pain, lack of sleep - for $250 per night, we would have done better to sleep on the floor. To top it all off, the front desk person said that they get complaints all the time, the beds are terrible.