I am totally and completely disgusted at the onlin...

I am totally and completely disgusted at the online service, how difficult the online system is to use, and the fact that we have tried MULTIPLE times to get my husbands "mymdwise" to work, and we can never retrieve a user name or anything. When we called (weeks ago), we were told his insurance is active, but they don't know why we can't log in. Tech support would call...it never happened...also...when we were searching and found a facility we were looking for (on the online doctor search)...come to find out...they don't TAKE MDWISE. It is still on mdwise online. It was a devestating discovery. When we are eligable to switch, we will NOT stick with this program.