I've been going here for years and really want to ...

I've been going here for years and really want to love it. The food is great! The coffee varies. The service is painfully slow and even though a lot of the people have worked there forever, very few of them make any effort to connect with or even be friendly to regulars. As a former barista, I think this is really sad and disappointing. Having good relationships with my customers was one of the best parts of the job.