Tina Robinson

Review of Mercedes-Benz of Pompano a AN ...

The experience was a little frustrating because I ...

The experience was a little frustrating because I came knowing what I wanted and the amount of money I was willing to pay. However, I was still met with trying to persuade me to get something over my specified budget. That was time wasted but I understand they are salesmen. I ended up getting the CPO car I originally came for along with the payment I was willing to pay. The financial manager was trying to be attentive but was the only one there. The detailing crew did an unsatisfactory job. The car was still dirty (inside rim was not touched) and the inside was dusty which was evident that nothing was done. I did not receive the SD card for the navigation system and was not informed of it. They couldn t find the 2nd key and had to order it. Since it was a CPO, I m waiting for a part to come in so it can be replaced on the car and I need a inside light replaced. Other than those issues, it was overall satisfactory buying experience.