Laura S

Review of Kalyon Hotel Istanbul

I stayed here with a friend as part of a business ...

I stayed here with a friend as part of a business trip and had a very poor experience. The safe in our room was mulfunctioning and we asked reception to come and fix it. We then proceeded to use it and when emptying it prior to check out we noted that the code had been changed and 100 were missing. When we complained to reception and asked to check the security camera in front of our room, they flat our refused citing privacy reasons for other guests. One hour later they told us that after all we could see the camera. Reception staff also accused us of stealing from each other and being mistaken. In short, we were very upset of how we were treated. We found staff really unhelpful and unprofessional. I would recommend to anyone staying there to be aware that staff potentially will come to your room and steal from you even if you put your belongings in the safe. Apart from that, the view is lovely but facilities are a bit old. If you're staying in a room with sea view there will be lots of noise despite closing the window. Food was good.