Chou Yang

Review of Valleyfair Family Amusement Pa...

I've always enjoyed ValleyFair every time my I wen...

I've always enjoyed ValleyFair every time my I went. Unfortunately, soak city was closed on Saturday without any notification. I was very disappointed.

I still give ValleyFair 4/5 because it's a fun place to go. My phone also fell out of my ZIPPER POCKET on the High Roller ride (My own fault). Staff was friendly and helpful to show me how to report it online. I tracked my phone and it showed the phone was located somewhere along the ground of High Roller. Frustrating because the phone is soo close yet soo far.

I spoke with front desk guest services and he stated it could take up to 2 weeks. TWO WEEKS!!!?, By then my phone will probably no longer work. I lost all hope and went home. Poof $900 out of pocket....

I get a phone call in the morning from my phone to my wife's phone. MAINTENANCE found my phone!!. I was really shocked and relieved. A big thanks to the worker that found my phone. GIVE THAT MAN A RAISE!!

Thanks again,