3 years ago

Congratulations on the quality of the devices prod...

Congratulations on the quality of the devices produced, and more specifically Huawei Watch 2.
Trashy plastic that breaks when used normally, that is, wearing a watch on the wrist. Unless you are wearing it differently?
After a month, the service does not repair the device within a month, after a few days we offer a paid repair (at the beginning they did not want to accept it for repair), repair for PLN 350 for which I agreed, because I will not throw my smartwatch over 1700 PLN. Unfortunately, after almost a month, I received an unrepaired device due to the lack of parts.
I wrote a complaint about such a suggestion on Facebook (Huawei website), but from November 19, 2019. I have not received any response.
Thank you Huwaei Poland for ignoring the customer who has been buying their devices for many years starting with the Huawei P6.
I will not spend even a buck on your products.
And one more question. How much time do you have to answer your complaint? It is a statutory duty.

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